Frequently asked questions (FAQ)

Will the engine or gearbox fit my vehicle?

The engine or gearbox code (e.g. CAYC or RCX) is what matters. Compare the code of your old unit with the code in the item description — if it matches, the part fits. You will find the code on the type plate of the engine or gearbox. Not sure? Give us a call, we are happy to check for you.

Can I find a part by its OE number?

Yes. Simply enter the OE number (the manufacturer’s original part number) in the search bar — matching items are shown right away.

What is the core deposit ("Altteilpfand")?

For engines and gearboxes we charge a deposit for your old part on top of the purchase price. Return the equivalent, complete old part and the deposit is refunded right away. All details are on our "Core deposit" page.

How long is the warranty?

24 months on new parts, 12 months on used and professionally remanufactured parts — each with no mileage limit. More on our "Warranty" page.

What does "remanufactured" mean?

A remanufactured unit has been professionally disassembled and cleaned, wear parts have been replaced and the unit has been tested afterwards. It comes with a 12-month warranty.

Are the parts tested?

Yes. Every engine and gearbox is checked by us before shipping and securely packed on a pallet.

How is it delivered?

Throughout Germany by freight carrier on a pallet. The carrier usually announces the delivery by phone.

Can I collect my order?

Yes, by arrangement you can collect your order directly from us: Gewerbestraße 12, 26845 Nortmoor (district of Leer, East Frisia, Germany).

How do I return my old part?

Easiest is to hand the old part straight back to the delivering carrier — on the same pallet. Alternatively, you can drop it off with us by arrangement.

How can I reach you?

By phone on +49 4950 93890 (Mon–Fri 8:30–12:30 and 13:30–17:30) or by e-mail at gebrdejong-motoren@live.de.